Shipping Policy
Last updated: February 2026
Free Shipping
We offer free standard shipping on all orders over $50 within the continental United States.
Ready-to-Ship Items
In-stock items typically ship within 1-3 business days of order placement. Standard delivery takes 5-10 business days depending on your location.
Custom & Made-to-Order Items
Custom pieces require a production period that varies by item complexity. Estimated timelines are provided with your quote, typically ranging from 6-12 weeks. You'll receive tracking information once your order ships.
Full-Service Delivery
For larger furniture pieces, we offer full-service delivery that includes:
- Scheduled delivery appointment at your convenience
- In-home delivery to the room of your choice
- Full assembly and placement
- Removal of all packaging materials
Full-service delivery is available for an additional fee. Contact us for pricing based on your location and items.
Shipping Destinations
We currently ship throughout the continental United States. Shipping to Hawaii, Alaska, and international destinations can be arranged on a case-by-case basis — please contact us for a custom quote.
Order Tracking
Once your order ships, you'll receive an email with tracking information. You can also contact us anytime for an update on your order status.
Shipping Damage
We take great care in packaging every item. If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damage. We will arrange a replacement at no additional cost. See our Refund Policy for more details.
Questions?
Contact us at info@joelsdnr.com or visit our Contact page.
